Privacy Notice

Version 1.0

The protection of your personal data is of high importance to FEITIAN, therefore FEITIAN takes all reasonable care to ensure that your personal data is processed safely. When visiting our website (“Website”), you may share your personal data with FEITIAN (Tower B, Huizhi Mansion, No.9 Xueqing Road, Haidian District, 100085 Beijing, China) (“FEITIAN”), acting as data controller for processing of personal data relating to you as a (i) visitor of our websites or social media profiles/pages, (ii) customer buying our products online or such a potential customer, and to (iii) registered user of our services and products.

What personal data do we collect from you?

  • Information you voluntarily provide in contact forms, registration forms and surveys, including (first and last) name, email address, telephone number and preferences and subscriptions to our newsletters.

  • Website log data when you use this Website: including your IP address, the address of the web page you visited, your browser type and settings, the date and time of your access, how you used this Website.

  • We may also collect information about the device you are using to access this Website: depending on the device you are using and its settings, this information may include the type of device, the device operating system, device settings, and unique device identifiers.

What’s your data used for?

  • Profiling:

Creating a profile of you, by collecting and analyzing information on the preferences you select and choices you make, as well as your general activities on this Website, to be able to provide you with relevant content, offers and services related to FEITIAN products, services and activities.

We also automatically receive and store information from your web browser, such as IP address, language preferences cookie information and the pages you visit, to log files on our server. We use the information collected to respond to your requests regarding products and services, to customize content and recommend content on this website based on your interests and preferences and to improve our services.

  • Communication

We collect personal data such as name, e-mail address and other information which you voluntarily provide, e.g. when you choose to interact with FEITIAN by signing up for updates such as newsletters, deals and offers, webinars, trade shows, events etc. through email (which you can opt-out from via a link in each message sent through email). Those data also be used to enable FEITIAN to address your requests and to respond to your message as well as to enable content downloads related to FEITIAN products, services and activities.

  • Purchase our products and registration for our services

When you are a customer buying products online, or a potential customer inquiring about our products and services, we may process information you have volunteered, such as name, home and/or delivery address, telephone number, e-mail address, payment information, historical order information and product you bought to provide our products or services.

  • Marketing

We also use personal data for direct marketing and advertising in accordance with applicable law and market practice. We use the information we collect carrying out direct marketing, market research and surveys, via e-mail, SMS, over the phone, through push notifications / pop-up banners, instant messaging, through an operator, through social media pages, regarding FEITIAN products, services and activities. Personal data may also be processed indirectly in connection with the development and administration of FEITIAN's IT systems.


We do our maximum efforts to protect your personal data from unauthorized or illegal processing by implementing appropriate technical and organizational security measures. However, due to the special nature of the Internet, FEITIAN disclaims any responsibility for any third-party harm activity to our website include but not limited due to hack attack and virus intrusion.

The provision of your personal data is optional. Should you decide not to provide your personal data, FEITIAN may be unable to provide you such requested services. Those data also be used to track and prevent abuse of our websites and services, and to develop anonymous usage statistics.

The legal basis for the processing of your personal data

Legal ground: (i) performance of a contract where you request services/resources through the websites and (ii) legitimate interest for other processing activities, which consists in proper communication and exchange of information between you and FEITIAN and in security of the Website, such as for the purpose of improving services and the content of the websites as well as for prevention of abuse and statistical purposes.

In case your consent is required for any of the above purposes, we will obtain such consent before we process your personal data for such purpose. If you withdraw the consent, that will not affect the lawfulness of processing based on consent before its withdrawal.

How long do we keep your personal data?

We delete collected personal data when the purpose of the processing has been completed. FEITIAN retains basic information to ensure that we have the ability to communicate with our connections for product information, updates, or issues.

The log data we collect to ensure the security of this Website are not kept longer than one year.

For the other above-mentioned purposes, your personal data will be kept for no longer than three years after their collection.

Restrictions on the Disclosure of Personal Data

We may appoint external partners to perform tasks on our behalf, such as providing IT services or helping with marketing and recruitment, administration of press releases, data analysis or statistics. The performance of these services may mean that our partners, both within and outside the EU/EEA, are able to gain access to your personal data. Companies that process personal data on our behalf must always sign an agreement with us so that we are able to ensure a high level of protection of your personal data even with our partners.

We may also disclose your personal data to third parties, for example the police or other public authorities, if it concerns criminal investigations or if we are otherwise required to disclose such data by law or public authority decision. We will not disclose your personal data to any extent other than described in this section.

What is FEITIAN cookie policy?

Please note that FEITIAN uses cookies while you are browsing this Website. You can learn more about the use of cookies by FEITIAN by visiting the Cookies on FEITIAN Technologies page.

Your rights related to your personal data and to file a complaint

Under applicable data protection legislation you are entitled, at any time, to request access to the personal data that is processed about you, to have erroneous personal data corrected, to request that we shall stop processing and delete your personal data, to request that the processing of your personal data is restricted, to exercise your right to data portability, to withdraw consent to particular processing (where such consent has been obtained) and to object to the processing of your personal data. In such event, contact FEITIAN via the contact details listed below. You are also entitled, at any time, to file a complaint with the relevant supervisory authority, as indicated for FEITIAN Technologies Co., Ltd. in Tower B, Huizhi Mansion, No.9 Xueqing Road, Haidian District, 100085 Beijing, China, if you consider that your personal data has been processed in contravention of applicable data protection legislation.

Contact Details:

If you have any questions on how we process your personal data or want information about further contact details for the data controllers above, please contact us:

Contact Page



FEITIAN Technologies Co., Ltd

Tower B, Huizhi Mansion,

No.9 Xueqing Road,

Haidian District,

100085 Beijing, China

+86 10 62304466

External Links:

Our websites may sometimes contain links to external websites or services that we do not control. FEITIAN disclaims any responsibility for any external links from our website. If you follow a link to an external website, you are encouraged to review the principles for processing of personal data and information about cookies that apply to the website or service in question.

Changes to the FEITIAN Privacy Notice:

Occasionally we may, in our discretion, make changes to this Privacy Notice e.g. by making new versions available on our website or provide you with prominent notice as appropriate under the circumstances. You are encouraged to therefore visit our website from time to time to learn of any updates and make sure you read any such notice carefully.